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Social Media Marketing for Business

David George

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June 22, 2012

148 Ways Facebook Reporting Works – Infographic!

June 22, 2012 | By | 5 Comments">5 Comments

Ever wonder how Facebook tackles the myriad of spam and harassment posted to its site?

Maybe someone posted a pic of you or a friend, made a Facebook group for the wrong reasons, or wrote defamatory comments.

Dedicated Facebook reporting teams work 24/7 to handle any and all cases submitted.

These teams are divided into 4 categories:
1. Safety Team
2. Hate and Harassment Team
3. Access Team
4. Abusive Content Team

Each one of these Facebook reporting teams works to keep you and your information safe and secure from harm or harassment.

No English? No worries – Facebook offers support in over 24 different languages!

Click continue to see how Facebook reporting works on the back end…

By releasing this infographic, Facebook is trying to be transparent in their reporting process, so that we know as a reporter or reportee (hopefully not the latter!) how the process works.

What happens if you report/are reported for content in violation?

Facebook has this to say:

“If one of these teams determines that a reported piece of content violates our policies or our Statement of Rights and Responsibilities, we will remove it and warn the person who posted it. In addition, we may also revoke a user’s ability to share particular types of content or use certain features, disable a user’s account, or if need be, refer issues to law enforcement. We also have special teams just to handle user appeals for the instances when we may might have made a mistake.”

What about content that you don’t want posted on Facebook, but doesn’t violate any Facebook reporting policies?

Previously, Facebook would take no action on the content reported. However, Facebook launched communication systems just last year, like the social reporting tool, that puts both reporter and reportee in contact with other users or trusted friends to resolve their issues beyond strictly blocking content.

On the note of this system and their reporting efforts, Facebook says:

“The safety and security of the people who use our site is of paramount importance to everyone here at Facebook. We are all working tirelessly at iterating our reporting system to provide the best possible support for the people who use our site. While the complexity of our system may be bewildering, we hope that this note and infographic has increased your understanding of our processes.”

Readers: Do you think they are doing enough when it comes to Facebook reporting online activity?

Click on the infographic below to see the full size image.

facebook reporting guide

Meet 

David A. George is the Chief Content Creator at Heyo. I'm passionate about marketing, Android, being at the beach, and breathing underwater. I'd love to connect with you on LinkedIn, Twitter, Facebook, and Google+. Or email me at dgeorge(at)heyo.com