January 30, 2015 | By Dave Schneider | 3 Comments">3 Comments
Customers always seem to want new things.
And if you’re like me, you always want to give it to them.
It’s part of good customer service, and we know that great customer service drives referral marketing.
However, chances are you have some degree of limited resources, and you cannot give them everything they want immediately.
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January 16, 2015 | By Jay M. Tucker | No Comments">No Comments
There are few things that can make someone happier than genuine surprise. Whether that’s one of your best friends bringing your favorite cookies after you get a promotion, or if it’s simply a letter of encouragement from someone close to you when you are going through rough times.
Personally, those are some of the memories that stick out to me the most about the individuals I consider dear to my heart. To put a cliché quote behind it, “it’s not what they did or said, but how they made you feel.”
May 14, 2013 | By David A. George | One Comment">One Comment
What if I told you…by the end of this article you WILL be a more savvy and effective solutions-provider, marketer, and communicator to your customers. How? …Because it’s all about empowering yourself to say exactly what you want to say to whomever you want to say it. And it’s more than just posting status updates and pictures of kittens.
It’s more than just increasing your business’s fan base and followers. Marketing studies show that customers are willing to pay a premium price, sometimes up to 20%, as long as the product or service you offer is coupled with the right things!
March 29, 2013 | By Get Satisfaction | No Comments">No Comments
Did you know that over half of customers decide to leave a company because of the treatment they received?
The following infographic “The Fastest Ways to Lose Customers” helps you learn the importance of good customer service along with root causes and costs of lost relationships…
