社交媒体捧为完美的渠道口碑. 和, 这是. 随着速度, 到达, 消费者的意见, 和选择, 喜欢和不喜欢被迅速传达. Understanding that word of mouth is a double-edged sword and can be both positive and negative. 管理信息需要准备在这两个方面.
大部分企业甚至营销专家都装备不良或准备积极管理评论. Many feel that there’s not much you can do to control reviews. 其他人误以为管理评论意味着打造或购买从审核农场提供任何价值的企业或最终消费者的虚假评论. 阅读更多
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